Privacy Policy

TrueNote School of Music

Last updated: March 2026

1. Introduction

TrueNote School of Music respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you interact with our services, including lessons, bookings, and communications.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

Personal Information

  • Name of student and parent/guardian (if applicable)

  • Email address

  • Phone number

Student Information

  • Age or date of birth (for class placement)

  • Instrument or lesson type

  • Lesson schedule and attendance records

Payment Information

  • Payment records and transaction details (we do not store full card details)

Communication Data

  • Messages, emails, or other correspondence with us

3. How We Use Your Information

We use your information to:

  • Provide music lessons and manage class schedules

  • Process payments and manage accounts

  • Communicate about lessons, cancellations, and school updates

  • Respond to enquiries

  • Improve our services

We only collect information that is necessary for these purposes.

4. How We Store and Protect Data

Your personal information is stored securely and only accessed by authorised staff.

We take reasonable technical and organisational measures to protect your information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure

5. Sharing Your Information

We do not sell or rent personal data.

We may share information with trusted third parties only when necessary, such as:

  • Payment processing providers

  • Scheduling or booking software

  • Legal or regulatory authorities if required by law

All third parties are required to respect the security of your data.

6. How Long We Keep Data

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal obligations

When data is no longer required, it will be securely deleted.

7. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request transfer of your data

To exercise these rights, please contact us.

8. Children's Data

Many of our students are under 18. In these cases, personal information is provided and managed by a parent or legal guardian.

We only collect the minimum information necessary to provide lessons.

9. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available upon request or on our website.

10. Contact Us

If you have questions about this privacy policy or how your data is handled, please contact:

TrueNote School of Music
Email: info@truenote.ie